Great base for exploring Hanoi. Spotless hotel with excellent amenities. Very friendly and professional staff. Delicious breakfast options. Smooth check-in and check-out process.

The breakfast here is delicious with a variety of dishes that change regularly.

They had a delightful breakfast, the check-in process was smooth, and the room had fantastic amenities.

Our room here is super spacious and equipped with a safe, TV set, and microwave. The staff is really friendly and always ready to help. It's our go-to place every time we're in the city 🌟.

This place is a beautiful hotel, situated in an excellent location very close to Lotte department store.

Location just next door to Ho Chi Minh Mausoleum and other famous cultural spots as well as Lotte department store. Also, in the middle of jackson. Delicious and good breakfast with rotating dishes and with savoury food available.

This venue is perfectly located near the Ho Chi Minh Mausoleum and Vietnam, and conveniently close to the Lotte department store, making it a fantastic choice.

The place has a quiet vibe and a nice size and soundproof rooms. The breakfast is delicious and good, and the location is good so close to Ho Chi Minh Mausoleum and the important places and shopping malls.

The location of Five Star Westlake 1St-4Th Floors Hotel & Serviced Apartment is excellent, just off Ho Chi Minh Mausoleum and other famous cultural spots, West Lake, and shopping malls. The staff is especially helpful and very professional.

The breakfast is satisfactory. The room is good sized exactly like in the pictures. Perfect and excellent location. It's set not far from shopping malls, West Lake, Ho Chi Minh Mausoleum, and other famous cultural spots. Convenient access to taxis.

During my 12-day vacation, I had a great time staying in a spacious and modern room, and the staff were extremely helpful and professional.

The staff at this hotel were exceptional! They were friendly, attentive, and always went above and beyond to provide the best service possible. The rooms were spacious and fully equipped with everything I needed for a comfortable stay. The breakfast offered a wide variety of options, including both Western and local dishes, and was absolutely delicious. The location of the hotel was also a major plus. It was just a short walk to the Westlake, where I found plenty of cafes and restaurants to explore.

While the hotel itself was wonderful, the surrounding area posed a few challenges. The pavements were often blocked with scooters and stalls, making it difficult to walk around.

Great location! This place is situated right in the heart of the city, making it super convenient to get around. 🌟

The room was spacious and soundproof, just like the pictures, and the location was unbeatable, very close to Lotte department store.

I loved the cleanliness of the rooms and the modern facilities, including the pool and gym. The breakfast was delicious and had a great variety of options. The staff was extremely friendly and helpful, always ensuring that my needs were met. The location was convenient, close to cultural spots and shopping malls. I highly recommend this hotel for a comfortable and enjoyable stay.